Kanoo Travel shares best practices in the 7th cycle - MRM Business Award 2013

The workshops are comprehensive qualification programs to assist businesses to adopt Mohammed Bin Rashid Al Maktoum Business Performance Model (MRM)

Dubai, UAE: Kanoo Travel, being a proud winner of the 6^th cycle of the Mohammed Bin Rashid Al Maktoum Business Excellence Award shared insights on the topic “Achieving Customer-driven Innovation”, in a series of Best-Practices Seminars hosted by Dubai Chamber held in its Dubai head office on 27^th February 2013.

On behalf of Kanoo Travel, Nayeem Syed (Network Manager - Business Development) discussed the topic to a group of senior representatives from various corporate industries, followed by a panel discussion represented by him and Aubrey Heldt (Regional Operations Manager).

The Best Practices Seminar is an opportunity for previous winners as business models to share their ideas, standards and experiences towards pursuance of excellence in applying for the Business Award under the framework of the Program. It also aims to highlight the importance of the Mohammed bin Rashid Al Maktoum Business Club which encourages interaction, learning and cooperation among its members while developing business competitiveness, adopting global best practices and elevating their business reputations worldwide.

Held annually under the patronage of H.H. Sheikh Mohammed bin Rashid Al Maktoum, UAE Vice President and Prime Minister and Ruler of Dubai, the MRM Business Award is the region’s most prestigious business award initiated by Dubai Chamber to support and reward the efforts of UAE-based businesses contributing to the economic development of the country.

Aubrey Heldt and Nayeem Syed, together with Prashant Nassery (Projects & Quality Manager) and Rayner Mathias (Quality Coordinator) from Kanoo Travel collectively worked as a team in this project to showcase the best practices and latest innovations.

Over the years, this seminar has always been supported by Kanoo Travel. The various topics shared by speakers have helped many companies meet international standards and have aligned them in their management techniques. This initiative has further strengthened the Kanoo Travel’s partnership with all its stakeholders throughout the region.

The seminar concluded with a token of appreciation presented by Dubai Chamber to Kanoo Travel for the valuable contribution in the success of the event.

About Kanoo Travel

Established in the late 1930s, Kanoo Travel is considered the first IATA member agency in the GCC and has since grown to become the largest travel company in the Middle East offering the most comprehensive and sophisticated solutions in the industry. Kanoo Travel is a division of YBA Kanoo, one of the largest, independent family-owned multinational businesses in the Middle East with an extensive portfolio of complementary business units and strategic partnerships across a range of industry sectors.

Today it boasts a team of over 900 travel specialists across the region, operating a network of 70 IATA locations, specialising in Corporate Travel, Meetings, Incentives, Conferences, and Events (MICE), Leisure & Holiday Travel, Airline Representation and Marine Travel. It has been consistently recognised for its premium solutions and service excellence, winning many regional industry awards.

Kanoo Travel also represents American Express Global Business Travel (the largest Travel Management Company in the world) in Bahrain and Saudi Arabia, with which it has a master franchise agreement covering the Levant, North Africa, the GCC, Iraq, and the CIS countries. In 1997 it became the first travel company to receive an ISO certification in the Middle East region.

About The Kanoo Group

‘The Kanoo Group’ is one of the largest, independent, family-owned groups of companies in the Gulf region established in 1890. It has diversified business industries in shipping, travel, machinery, engineering, logistics, property, oil & gas, power, industrial chemicals, training, joint ventures, retail and commercial activities, among others, and operates extensively throughout Saudi Arabia, Bahrain, United Arab Emirates, Oman, Yemen and Qatar.

Our Vision

The Leading Family Business in the Region and Beyond

Our Mission 

Delivering Sustainable Excellence

Our Values 

Customer Focused, Ethical, Innovative, Agile, Competent & Intelligent, Collaborative, Accountable

P.O. Box 290, Dubai, UAE. Toll Free: 800 KANOO, Fax: 04-3933636, Websites: www.kanoo.com /www.kanoogroup.com 

To comment on the article, send an email to: 

Michelle Laylo Verzola

PR Executive

The Kanoo Group