Kanoo Travel recognizes Top Performers and Key Industry Contributors for 2018

Dubai, UAE: Kanoo Travel recently recognized its UAE top performers for 2018, with an awards ceremony held at its Headquarters in Dubai.

Mr. Zaeem Gama (Interim Executive General Manager) and Mr. Aubrey Heldt (General Manager – UAE & Oman), Kanoo Travel, hosted the ceremony and awarded the best employees based on several criteria, which were subjected to nominations by individual line managers and selection of winners by the management from among those nominees.

“Today we honour the extraordinary achievements of our 2018 award winners. Those we have recognized have exhibited a true commitment to transforming Kanoo Travel in setting the standard for excellence within our company. They have exuded exceptional services not only to external but internal customers and emerging on top of their game,” said Mr. Zaeem Gama.

Mr. Aubrey Heldt added, “We strongly believe that this recognition will further encourage and build stronger enthusiasm and strength within our teams to scale new height for 2019. The winners were lauded for their dedication to going above and beyond their call of duty in serving Kanoo Travel’s customers and in continuously enhancing our client travel experiences.”

 See also: Kanoo Travel’s Team B wins Runner-Up Trophy at Delta Foot Golf Challenge

This year’s winners who have generated the ‘Highest Income’ were awarded to Abdul Khader Subhan, Hazel Muthambiranwa, Ma Loisa Bayos Gonzales, Nafessa Ansari Usman and Shafiullah Mohamed; while ‘Best Sales’ were given to Vikas Patil, Flora Coutinho,  Rekan Fazly Mohammed Latiff, Bahaa El Deen, Vimal Varghese, Arun Kumar B. Manigandan, and Waqar Ahmed respectively.

Other key awards including ‘Best Support Associate’ were given to Sundeep Sundara Babu, Muhammad Faraz Alam Khan, Kashimsab Shaikh, Rony Rodrigues, Jemini Jose Elavunkul, Edwin Vincent Dsouza, Duminda Prasad Silva, Irfan Zaka, and Wasantha Kumara Langappuli.

Equally, the ‘Best Customer Care’ awards were given to Qusai Habib, Marlon Cres M Andos, Haydee Mapoy, Roy Urmenita, Mohammed Idrees Amer John, Erly Sandaan Sta Cruz, Nazimul Islam, Debbie Tamayo David and Niroshanna Mandalanayagam.

Managers and staff of Kanoo Travel from across the UAE, as well as the regional office, convened to recognize and celebrate this year’s Kanoo Travel top performers in the UAE, while highlighting the importance of delivering an efficient, fast and convenient service to customers, and also keeping abreast with technologies.

See also: CUCA Students tour Kanoo Travel for learning opportunities in the Travel sector

Kanoo Travel highlights technology trends at ATM

Dubai, UAE: Kanoo Travel showcased its new technology platform, Krystal Online and its recently integrated Business Intelligence solution, across four days at the latest Arabian Travel Market, held at the Dubai International Convention and Exhibition Centre (DICEC) to enhance customers’ travel business needs across the region.

The Arabian Travel Market (ATM) is the leading global event for the Middle East inbound and outbound travel industry. It said that this annual business-to-business (B2B) exhibition showcases over 2,800 products and destinations from around the world to over 28,000 buyers and travel trade visitors, and generates more than $2.5 billion of travel industry deals.

Thousands of travel professionals, government ministers and international press visit the ATM every year to network, negotiate and discover the latest industry technologies.

Representatives as well as Senior Staff of Kanoo Travel including Mr. Zaeem Gama, Interim Executive General Manager, Mr. Aubrey Heldt, General Manager – UAE & Oman, Mr. Mohamed Bastaki, Head of Marketing & e-Commerce, participated in the event.

Owned and distributed by Kanoo Travel, Krystal Online allows users to search and book from multiple global suppliers, over 500,000 hotels & car rentals worldwide, with dynamic content such as maps, hotels, photos, and videos, multiple payment options, assign credit limits, manage branches users, suppliers and mark-ups and so much more, through its travel affiliate network program.

“Our innovative business travel management platform uses advanced technologies to provide optimised solutions for corporate travel managers, travel management companies and suppliers. By working with leading organisations, we are able to drive overall business performance for our customers more effectively,” said Nabeel Kanoo, Director of Kanoo Travel.

The new online system is a self-booking tool that is easy to use and ideal for Travel Agents, which gives 24/7 access to an end-to-end travel portal consisting of a wide range of flights, hotels and car rentals/limo services, travel insurance, with more choices at competitive rates.

"Our goal is to automate, transform business travel and eliminate the hassles of conventional travel platforms. The new integration delivers leading travel management services where companies/travel agents can instantly make their travel bookings with quick turnaround and instant confirmation," remarked Interim Executive General Manager of Kanoo Travel, Zaeem Gama.

See also: The Kanoo Group honoured by MOHRE for supporting Emiratisation policy

Nabeel Kanoo added, “Our goal is to further strengthen our footprint across the GCC and beyond and reassure our clients of our position as the leading travel management company since 1937. We are eager to build upon what we have already accomplished while also working on ways to give more value to our customers.”

“We’re strongly focused on meeting our customers’ needs within the aspects of price, payment options, quality service, and trust. For years, Kanoo Travel has been recognised for its excellent reputation as one of the frontrunners in providing professional corporate travel, retail and leisure travel services in the Middle East.”

Zaeem Gama further said, “The new system gives us an opportunity to meet the expectations of our next generation customers. It’s a customised solution built on their needs to stay ahead of the ever-burgeoning market competition. Mostly it will benefit our clienteles as it helps them maximise their revenue, reduce their cost and create more personalised experiences for travellers.”

See also: Kanoo Travel wins Championship title at the Sabre-EmQuest Cricket Mania 2018

Kanoo Travel boasts a wide market presence with offices in Bahrain, Kingdom of Saudi Arabia, United Arab Emirates, Qatar, Oman, Egypt, UK and France. It also prides itself in solely representing American Express®, one of the largest Travel Management companies globally.

Kanoo Travel has also implemented a Travel Business Intelligence (BI) solution to its system to effectively offer its corporate clients a clear visibility on their corporate travel spend and identify areas of travel expense savings, thus allowing them to gain a competitive advantage in the industry and to improve overall performance.

With Kanoo Travel’s newly developed Business Intelligence solution, customers are now able to view multiple dashboards and reports that supply them with accurate information about cost, suppliers, saving opportunities, flight trends, and operating capacity for numerous travel destinations at any time of the year. Using this information, managers are able to better optimise their own expenses so as to improve their travel program while complying with their travel policy and procedures. 

Click here for more photos of Kanoo Travel at the 2018 ATM

About Kanoo Travel

Established in the late 1930s, Kanoo Travel is considered one of the largest travel management companies in the MENA region. With over 1,500 travel specialists across the region, operating a network of 70 IATA locations, specialising in Corporate Travel, Meetings, Incentives, Conferences, and Events (MICE), Leisure & Holiday Travel, Airline Representation and Marine Travel. It has been consistently recognised for its premium solutions, service excellence, and winning many regional industry awards.

Turkish Airlines honours Kanoo Travel for 2015 performance

Dubai, UAE: Kanoo Travel received a plaque of appreciation during the Annual Travel Agencies Awards and gala dinner event hosted by Turkish Airways to honour travel agents across Dubai for their outstanding support and contribution to the airline’s robust expansion in the Emirate for 2015. 

The event was held at Park Hyatt Dubai on 29^th February 2016 where the most successful partners in the travel industry were given recognition and introduced to Exclusive Drive Services of Turkish Airways. It was another year of celebration to the business relationship.

Kanoo Travel was awarded among the top 23 best performing agents in 2015 for being an intrinsic part of the airline’s advancement in the region. Mr. Sunil D’souza, Mr. Aubrey Heldt, Mr. Bhavin Mithani, Mr. Hemant Baheti and Mr. Shaukat Parkar received the plaque of appreciation on behalf of Kanoo Travel.

Over 250 guests graced the special celebration including Mr. Mustafa Levent Bilgen, Turkish Ambassador to the UAE; Mr. Erdem Ozan, Turkish Consul General in Dubai, and senior officials of the Dubai Civil Aviation Authority.

Pertaining to the recent award, Mr. Sunil D’souza said, “This honour clearly demonstrates Kanoo Travel’s strength in the travel sector for the quality of services and customer experience that we collectively deliver in this part of the region. This milestone is for everyone who constantly work hard towards success of Kanoo Travel.”

About Kanoo Travel

The Kanoo family's involvement in air travel goes back to 1937 when the company provided refueling facilities in Bahrain for Imperial Airways seaplanes on route to India and Australia. In 1947 Kanoo Travel became the first IATA agency in the Gulf.

Today, Kanoo Travel is the largest travel company in the Middle East, with a team of travel specialists, operating a network of over 140 offices in the region, and through a global network of world class travel partners.  Kanoo Travel provides the most comprehensive and specialized services in the travel industry with unmatched quality awards and achievements that guarantees the highest levels of customer satisfaction.

Customers can utilize Kanoo Travel’s direct booking facility which is accessible in all their retail travel shops, online channels and corporate customer portfolios. 

About The Kanoo Group

‘The Kanoo Group’ is one of the largest, independent, family-owned groups of companies in the Gulf region established in 1890. It has diversified business industries in shipping, travel, machinery, engineering, logistics, property, oil & gas, power, industrial chemicals, training, joint ventures, retail and commercial activities, among others, and operates extensively throughout Saudi Arabia, Bahrain, United Arab Emirates, Oman, Yemen and Qatar.

Our Vision
The Leading Family Business in the Region and Beyond

Our Mission 
Delivering Sustainable Excellence

Our Values 
Customer Focused, Ethical, Innovative, Agile, Competent & Intelligent, Collaborative, Accountable 

P.O. Box 290, Dubai, UAE. Toll Free: 800 KANOO, Fax: 04-3933636, Websites: www.kanoo.com / www.kanoogroup.com 

To comment on the article, send an email to:
Michelle Laylo Verzola 
PR Executive
The Kanoo Group