Monday 5 August 2019

Kanoo Machinery uncovers new solutions at annual Maintenance meeting

Our goal as a regional leader in the machinery sector is to create and introduce real-time maintenance capabilities that would transform our customers’ processes to thrive.

August 5, 2019 - Dubai, UAE: Kanoo Machinery, a leading provider of world-class machinery brands for sales and aftersales in the region, conducted its annual Maintenance Solutions campaign for 2019 to discuss and learn about the latest features and benefits of their maintenance agreements and extended warranty, recently held at its premises in Al Quoz, Dubai.

Taking priority on reliability-centred maintenance solutions, the meeting’s main objective it said, was attended by Kanoo Machinery’s Parts and Service Support team, spearheaded by Mark Johnson, Regional Service and Product Manager - Middle East.

Our goal as a regional leader in the machinery sector is to create and introduce real-time maintenance capabilities that would transform our customers’ processes to thrive. Having the right assets where they’re needed increases productivity and optimises costs; while also giving a competitive edge to our business,” Johnson said.

He added, “Maintenance agreements are means for us to develop partnerships with our customers by providing top-class maintenance support and solutions, tailored for each customer’s requirements.”

Kanoo Machinery offers preventive maintenance agreements, repair and maintenance contract, extended warranty options, equipment inspections, refurbishment and overhaul options, spare parts supply agreements, as well as remote monitoring systems solutions.

The Preventive Maintenance Agreements features service schedule pre-planning, manufacturer-trained technicians, genuine parts and lubricants, on-site service capability, preventive repairs before failure, latest software upgrades, free pre-inspection for used machines, flexible package and payment options, multi-brand capacity, 24/7 support and response time commitment, and preferential discount on repairs.

Among the benefits of this Agreements are increased uptime, fewer breakdowns, higher residual value and productivity, a lower total cost of ownership, improved machine performance, longer operating lifecycle, budgeted fixed maintenance costs, single maintenance provider, peace of mind and preferred customer status.

Kannan Chandrasekaran, Country Manager - UAE & Oman, Kanoo Machinery, remarked, “These maintenance solutions were created to help us effectively manage everyday activities related to industrial machines to protect and maintain equipment ̶ from repair and replace, to predict and fix; hence creating value for our customers.”
“We also have an excellent team– the best talent in the industry, with extensive factory training and capabilities that enable us to drive sustainable growth across the region for decades-long, while providing high-quality equipment and services.”

Kanoo Machinery conducts Maintenance Solutions Campaign in Dubai to enhance capabilities

From left to right: Mark Punzalan – Regional Customer Support Manager Middle East; Sonu Sankaran Krishnan – Parts Sales Executive – Dubai; Vishnudas Puthiyattil – Parts Sales Executive – Dubai; Shinoj Kottemmal – Parts Sales Executive – Dubai; Hidayatulla Chaiya – Parts Sales Supervisor - Abu Dhabi; Afroz Ahmed Mujawar – Parts Manager – Abu Dhabi & Al-Ain; Purna Vimukthi – Parts Sales Executive - Abu Dhabi; Abhilash P.P. – Parts Sales Executive - Abu Dhabi; Imam Sadiq – Parts Counter Sales Executive - Abu Dhabi ; Rohit Nambiar – Parts Sales Executive – Sharjah; Govindaraju Ramu– Parts Sales Executive – Sharjah; Rajesh Cyriac – Assistant Parts Manager – Sharjah; Sreekumar Sahadevan – Assistant Parts Manager; Khumar Anwar – Parts Sales Executive – Dubai; Mark Johnson – Regional Service and Product Manager Middle East
See also: Kanoo Machinery, Perkins hold Training Workshop to further enhance services in the Region
See also:

About Kanoo Machinery

Kanoo Machinery is a member of The Kanoo Group, one of the largest family-owned conglomerates in the region established in 1890. Since mid-1960s, Kanoo Machinery represents a wide range of leading international equipment brands / manufacturers within areas such as Power Generation, Hydraulic Mobile Cranes, Material Handling, Construction, Industrial, Agricultural & Cleaning, Welding & consumables,  safety & testing services, specialised equipment & services and Diesel Engines, well supported by spare parts distribution and service support all over the UAE.   

About The Kanoo Group

‘The Kanoo Group’ is one of the largest, independent, family-owned groups of companies in the Gulf region established in 1890. It has diversified business industries in shipping, travel, machinery, logistics, property, oil & gas, power, industrial chemicals, training, joint ventures, retail and commercial activities, among others, and operates extensively throughout Saudi Arabia, Bahrain, United Arab Emirates, Oman, Yemen and Qatar.

Our Vision
The Leading Family Business in the Region and Beyond

Our Mission 
Delivering Sustainable Excellence

Our Values 
Customer Focused, Ethical, Innovative, Agile, Competent & Intelligent, Collaborative, Accountable 

P.O. Box 290, Dubai, UAE. Toll Free: 800 KANOO, Fax: 04-3933636, Websites: / 

For media enquiries, send an email to:
Michelle Laylo Verzola 
PR Executive
The Kanoo Group
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